Last Updated: Novermber 21st, 2025

1. Introduction

This Cookie Policy explains how our website uses cookies and similar technologies to operate, secure, and enhance your browsing experience. These technologies help us ensure our site functions properly, protect against spam and abuse, remember user preferences, analyze performance, and deliver optional marketing features if/when enabled.

By continuing to use our website, you acknowledge and agree to the use of cookies as outlined in this policy. You may manage or withdraw consent at any time through our Cookie Consent Banner.

2. What Are Cookies?

Cookies are small text files stored on your device by your web browser. They enable websites to store information such as:

session identifiers

security tokens

user preferences

analytics tracking

performance metrics

Cookies can be:

First-party cookies — set by our website.

Third-party cookies — set by service providers whose tools we embed.

Session cookies — deleted when you close your browser.

Persistent cookies — remain for a set duration unless manually removed.

3. Why We Use Cookies

We use cookies for several important reasons:

Essential Website Operation

To ensure forms, embedded components, and interactive features function properly.

Security & Fraud Prevention

To protect the site from spam, bots, and security threats (including reCAPTCHA).

Performance Optimization

To ensure content loads efficiently and error-free.

Analytics (Optional)

To understand usage patterns and improve the user experience.

Advertising (Optional)

To support remarketing and ad measurement, when applicable.

You may opt in or out of non-essential cookies at any time.

4. Categories of Cookies We Use

4.1 Essential (Strictly Necessary) Cookies

These cookies are required for basic site functionality. They cannot be disabled because the site cannot operate without them.

Examples of Essential Cookies Used

Cookie NameDomainDurationPurposerc::agoogle.compersistentSecurity cookie used by reCAPTCHA to distinguish humans from bots. Prevents spam and abuse.rc::cgoogle.comsessionSecurity cookie for reCAPTCHA that verifies interactions are legitimate.v2_session_history_*our domainpersistentMaintains secure session history so forms and interactions work correctly.v3_first_session_event_*our domainpersistentIdentifies first-session events to ensure stable operation of forms and embedded components.v2_contact_session_*_session_idour domainpersistentSecure session identifier used to maintain a consistent experience across form interactions.v2_user_session_event_*_fingerprintour domainpersistentGenerates a secure fingerprint to link user actions within the same visit.v2_history_*our domainpersistentStores on-site interaction history needed for operational workflows.wlour domainpersistentStores essential session data for website components to function correctly.msgsndr_idour domain1 yearUnique identifier used to maintain consistency across forms and interactive features.

All essential cookies operate without tracking or profiling.

4.2 Functional Cookies

These cookies enable enhanced features such as accessibility tools, embedded widgets, and personalized settings.

Examples include:

Accessibility tools

Media players

Dynamic layout adjustments

Preference-based behaviors

Functional cookies are only activated with user consent unless they are core to usability.

4.3 Analytics Cookies (Optional)

These cookies help us understand how visitors use our website, such as:

pages visited

time spent on content

device/browser information

interactions with forms or buttons

Analytics cookies are not essential and only activate if you provide consent.

Examples (may not be active unless implemented):

Cookie NamePurpose_gaGoogle Analytics user identification_gidGoogle Analytics session identifier_gatThrottle request rate for Google Analytics

Descriptions may be added even if these cookies are not currently deployed, for transparency.

4.4 Performance Cookies

Used to improve website performance and detect technical issues such as loading errors.

Examples may include:

caching layers

load balancing sessions

site performance metrics

You may include these cookies even when not actively used.

4.5 Advertising / Targeting Cookies (Optional)

Only used if advertising or remarketing tools are implemented.

These cookies support:

personalised ads

remarketing audiences

ad performance measurement

cross-site behavior tracking

Examples include:

Cookie NamePurpose_fbpFacebook tracking for remarketingfrFacebook authentication and ad delivery_gcl_auGoogle Ads conversion linker

Again, you may list them even if inactive—it increases compliance.

4.6 Uncategorized Cookies

These cookies do not fall neatly into another category or are used by scripts where full technical details are not provided.

For transparency, we list them here:

Cookie NameDomainPurpose(various)our domainUsed by scripts or services without published documentation. These cookies do not track users for advertising and exist solely for operational or technical reasons.

5. Third-Party Tools That May Set Cookies or Load External Scripts

Our site may embed or rely on third-party tools that load scripts from external domains, including:

Google (reCAPTCHA, fonts, APIs)

Meta/Facebook (scripts related to business integrations)

Tag managers or analytics providers (if activated)

Even if these services do not set cookies until consent is granted, your browser may still detect them as “potential trackers.”

This is expected behavior and does not indicate unauthorized tracking.

6. Managing Cookie Preferences

You can control or update your consent at any time using the Cookie Consent Banner.

You can also adjust browser settings to block or delete cookies.

However, blocking essential cookies may cause some pages or forms to stop functioning.

7. Data Retention

Cookie retention periods vary:

Session cookies are deleted when your browser closes.

Persistent cookies last from 1 day to 1 year unless removed manually.

Durations are listed in the tables above whenever available.

8. Changes to This Policy

We may update this Cookie Policy to reflect:

new features

changes in technology

updates to embedded third-party tools

regulatory requirements

Updates will be posted with a revised “Last Updated” date.

9. Contact Us

If you have questions about this Cookie Policy or how we use cookies, you may contact us at:

📧 [insert email]
📍 [insert business address]